FAQ
1️⃣ How long does delivery take?
Our delivery to Germany takes 8 to 10 days, and to Europe 10 to 12 days. We pack everything carefully so your order arrives safely. 😊
2️⃣ How much does shipping cost?
Shipping to Germany is only €1.99, and to Europe €4.99. So your favorite products get to you quickly! 🎉
3️⃣ Can I track my order?
Of course! Once your order has been shipped, you’ll receive a tracking number by email. This way, you can see exactly where your package is at any time. 📦
4️⃣ Which payment methods can I use?
You can pay with credit card, PayPal, or instant bank transfer. Easy, fast, and secure. 💳
5️⃣ Can I change or cancel my order?
If you want to make a change, contact us as soon as possible. We’ll take care of it before the order is shipped. ✨
6️⃣ How can I return an item?
If something doesn’t fit or you’re not satisfied, no problem! Just use our return form or send us an email at relaxmeboutique@gmail.com. We’ll refund your amount. ❤️
7️⃣ I have more questions, who can I contact?
Just send us an email at relaxmeboutique@gmail.com or use our contact form. We’ll reply as quickly as possible! 📨